Privacy Policy

Our Commitment to Your Privacy

At Coughlin Insurance Brokers, we are committed to protecting the privacy and confidentiality of the personal information we collect, use, and disclose in the course of providing insurance products and services.

This Privacy Policy outlines how we handle your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

What Information We Collect

We collect personal information necessary to provide insurance products and services, which may include:

Name, address, and contact information
Date of birth and identification details
Financial and billing information
Insurance history and claims information
Driver’s licence and vehicle information (where applicable)
Property and asset information

The information collected depends on the type of insurance product and services you require.

How We Use Your Information

We use your personal information to:

Assess your insurance needs and provide quotes
Place and service insurance policies
Communicate with you about your coverage
Process claims and assist with claims management
Meet legal and regulatory requirements

Your information is used only for purposes related to the services we provide.

We may share your personal information with:

Insurance companies and underwriting partners
Claims adjusters and service providers
Regulatory authorities, where required
Other parties as necessary to provide insurance services

We only share the information required to fulfill these purposes.

By providing your personal information to us, you consent to its collection, use, and disclosure as outlined in this policy.

You may withdraw your consent at any time, subject to legal or contractual restrictions. Please note that withdrawing consent may impact our ability to provide insurance services.

Safeguarding Your Information

We take reasonable steps to protect your personal information against loss, theft, unauthorized access, disclosure, or misuse.

This includes physical, organizational, and technological safeguards appropriate to the sensitivity of the information.

Access & Accuracy

You have the right to access and request corrections to your personal information.

If you believe any information we hold about you is inaccurate or incomplete, please contact us and we will update it as required.

Retention of Information

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal and regulatory requirements.